Cancellations must be made through our website, via email, or by calling the hotel directly.
Free cancellation up to 1 week before check-in.
Cancellations made within 1 week of check-in will incur a fee equivalent to one night's stay.
No refunds will be provided for cancellations made on the day of check-in or for no-shows.
Refunds will be processed within 7-10 business days and credited back to the original payment method.
Any service fees or transaction charges incurred will be non-refundable.
Bookings made under non-refundable promotions or special offers are not eligible for cancellation or refund.
The hotel is not liable for cancellations due to events beyond its control (natural disasters, government restrictions, etc.). In such cases, refunds or rescheduling will be considered on a case-by-case basis.